Service Bulletin DSS-SB-20061113

 
 

Applies to: MicroBase Professional v2.0x

Issue: MicroBase Pro v2.0x downloads are not visible on certain versions of Windows

Symptoms: When saving certain files such as MicroVib II group files and message attachments, the downloaded file cannot be viewed.

Cause: When MicroBase Pro v2.0x is installed under Windows Vista, Windows 7, Windows 8/8.1, or Windows 10, user permissions may not be set correctly and MicroBase Pro may not be able to save certain data types.

Solution:  This issue has been corrected in MicroBase Professional v2.10 Build 1300 (and higher). You will need to update your MicroBase Pro installation.

Users can auto-update to the latest version of MicroBase Professional by following the steps shown here:  Auto-Updating MicroBase Professional

 
 

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