Service Bulletin DSS-SB-20151101

 
 

Applies to: MicroBase Professional v2.10

Issue: The MicroBase Professional v2.10 installer fails on some localized versions of Windows

Symptoms: When the user attempts to install MicroBase Professional v2.10 on certain localized versions of Windows which use a base language other than English, the installer fails with an error message similar to that shown below:

An error occurred while applying security settings. Users is not a valid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connection and click "Retry", or "Cancel" to end the install.

Solution:  This issue has been corrected in MicroBase Professional v2.11 Build 1205 (and higher). You will need to update your MicroBase Pro installation.

Users can auto-update to the latest version of MicroBase Professional by following the steps shown here:  Auto-Updating MicroBase Professional

 
 

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