DSS Support Page


	Dynamic Solutions Systems offers free, unlimited phone and email support for all of our customers. We have a strong staff of highly experienced people ready to answer any question related to using the system at any time.
	Check Our FAQs Page. Before contacting Dynamic Solutions Systems product support, please check our FAQs page to see if the particular problem you need help with is covered there.
	Check For Updates. As part of our continuous product improvement program, Dynamic Solutions Systems provides updates to our software and firmware releases. Check your product to see if you are using the latest firmware and/or software. MicroVib™ Versions MicroVib II™ Versions MicroBase Professional™ Versions
	MicroBase. If you have a problem with MicroBase or MicroBase professional, please email us at applications and include the following information: MicroBase version and serial number. PC model and operating system version. Description of the problem.
	Balancing If you have a problem performing a balance job, please email us at applications and include the following information: Type of balancing equipment used including firmware version. Description of the problem. Type of balancing job (A/C model, prop balance, helicopter track/balance, etc.). Target component (Propeller, Main Rotor, Tail Rotor, etc.). If you can supply us with a copy of your balance history, we can very often find the exact cause of the problem you are having.
	Product Support For product support on any of Dynamic Solutions Systems products, you can contact our support staff at product support.
	Bug Reports We encourage our customers to report any problems or suggestions relating to our products. Please email us a description of the problem at suggestions and include any additional information which might be helpful in reproducing the problem such as: Product model affected. What equipment the product is being used with. What operations lead up to the problem.